Our Philosophy

• Provide wellness exams, vaccines, surgery, medical work-ups, treatment and hospitalization in a clean, friendly environment.
• Improve the lives of pets and their owners by collecting information in order to better provide individual health care.
• Continuously educate clients to keep them abreast of new veterinary services and products to increase their ability to provide for the well being and happiness of their companion animals.
• Provide a healthy, satisfying work place for our veterinary team.

Trooper Veterinary Hospital's Payment Policy

We require payment in full at the time services are rendered.

We do not do delayed or split billing.  The only payment plan we offer is through Care Credit, which you may apply for at http://www.carecredit.com/

For your convenience, we accept Cash, Visa, MasterCard & Discover

Appointments and Arrival Policy

In order to serve you most efficiently, we work by appointment.  We try our best to stay on schedule and give each patient the time and care they deserve.  Emergency cases shall always receive top priority followed by patients with previously scheduled appointments.

Please plan to arrive on time for your appointment to avoid being rescheduled to the next available time slot.  Walk-ins will be scheduled into the next available appointment spot.  Please call us immediately if you can not keep your alloted appointment.  Office call fees may apply for appointments that are not kept or are cancelled without several hours notice. 

Please check in at the front counter upon arrival. We provide separate dog and cat waiting areas for the comfort of your pets. We also have a children's play area.

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats and other small animals must be presented in an appropriate carrier, cage or on a leash.

Please silence your cell phone before entering the hospital. 

Pet Adoption

Trooper Veterinary Hospital does not buy, sell, trade or provide adoption services.  We do however keep information on Lost and Found animals as well as information provided to us for animals in need of homes(free).  Feel free to brouse the albums in our lobby.

Medications

It is required that we have a doctor-patient relationship, meaning he/she has been examined by their doctor within the last year, in order for the doctor to dispense a prescription medication (when appropriate).

Drugs, needles, fluids and drugs are not returnable.  Prescription diets can be returned if needed (please keep the bag to return any unused portion).  If you choose, your unneeded items can be dropped off here for donation to the SPCA.